Free Estimates from Master Plumbers in Mt. Pleasant, WI
Repairs, replacements and new construction for homes and businesses across Racine, Milwaukee, Waukesha and Kenosha counties. Family owned since 1995.
Three Kinds of Call, and What Each One Gets
Almost everything that reaches this office falls into one of three brackets, and each is handled on a different clock. Deciding which bracket you are in before you dial shortens the conversation, and it is the fastest way to find out whether you are about to spend money today.
Water is somewhere it should not be
A split line running behind a wall, sewage standing at a basement floor drain, a tank emptying itself across the floor, or nothing at all coming out of the taps. Close the nearest isolating valve if you can reach one, then call. Out-of-hours emergencies are answered on the same number.
Something has quietly stopped working
No hot water since this morning, a cistern refilling every ten minutes, a sump pit that has gone silent in a wet fortnight, or pressure that has dropped away over a season. None of it is an emergency, all of it gets worse and more expensive if it is left, and all of it is booked rather than scrambled.
Work you have chosen to take on
An extra bathroom, a kitchen being moved, underground and rough-in for a build, a backflow assembly whose annual test has come round, or the gas side of a standby generator. This work is quoted properly, scheduled against the trades either side of it, and inspected.
Repairs and Replacements in Homes
Nine trades make up most of the residential work. Follow any of them through for what tends to fail, what putting it right involves, and the point at which replacing beats repairing.
Water heater repair and replacement
Tanks that rumble on firing, weep at the base, or run out halfway through the second shower. A split tank is a same-day swap; most other symptoms are a part, not a heater.
Drain cleaning
Cabling and jetting for kitchen branches, floor drains and stacks. Anything that blocks twice in a year gets a camera down it rather than a third cable.
Toilet repair and replacement
Pans that rock, fills that never quite shut off, and wax rings that fail again within weeks because the flange is sitting below a floor somebody tiled over.
Sink and faucet repair
Cartridges, seats and mixing valves, stop taps that have seized open, and the supply pipework in the cupboard beneath that is often the real cause.
Pipe leak repair
Finding water you cannot see, then repairing it: pinholes in copper, PEX split by a hard January, and joints seeping quietly into a joist bay above a ceiling.
Sump pump installation and repair
Basins, pumps, check valves and the discharge run outside, including the foundation-drain disconnection the City of Racine grant program is built around.
Garbage disposal repair and installation
Corroded bodies, seized impellers, and the double-bowl drainage arrangement that decides whether fitting one is sensible in the first place.
Sewer line repair
Root intrusion, bellied runs and collapsed clay laterals, located on camera and marked from the surface before a spade goes anywhere near the garden.
New construction plumbing
Underground, rough-in and trim on new builds and additions, sequenced against the inspection dates and the trades either side rather than against our own diary.
Commercial, Multi-Family and Industrial Work
Commercial plumbing is judged on two things a house never is: whether the building can carry on trading while the work happens, and whether the paperwork satisfies an inspector afterwards. Both are planned before anyone arrives with tools.
The owner spent fifteen years as the Master Plumber responsible for the City of Racine's own buildings and six before that as its plumbing inspector, so compliance work here is written from the side of the desk that signs it off. Restaurants, clinics, warehouses, apartment blocks and manufacturing floors all sit in the regular run.
Backflow prevention and annual testing
Installation, repair and certified testing of reduced-pressure and double-check assemblies, with the test report filed where the authority expects to find it.
Grease trap cleaning and maintenance
Interceptor servicing on a schedule that matches how the kitchen actually cooks, plus the records an environmental health visit will ask to see.
Commercial water heater installation and repair
Sizing, replacement and repair of commercial hot water plant, including recirculation that stops the far end of a building waiting minutes for hot.
Restroom fixture repair and installation
Flushometers, sensor fittings, carriers and the concealed pipework behind them, on premises that cannot close a washroom for a week.
Sewer and drain camera inspection
Surveying a line and locating the defect from the surface, which turns a speculative excavation into a measured one.
Commercial sewer line replacement
Lateral replacement on trading sites, phased so car parks, loading bays and access routes come back into use in an order the business chooses.
Water quality testing
Sampling and interpretation for buildings that have to demonstrate what comes out of the tap, including sites drawing from a private supply.
Water meter relocation and service piping
Setters, isolating valves and the assembly around a meter — the part of a metering problem that belongs to the property rather than to the utility.
Commercial boiler installation and repair
Replacement, controls and relief-side work on heating plant, with call-out cover for the week in February when it matters most.
Standby generator gas supply
Gas supply, sizing and the mechanical install for a standby set, carried out alongside the electrical contractor who makes the changeover connection.
The commercial side is described at greater length, with the fixture and equipment brands we keep on the van, under residential and commercial plumbing services.
Four Counties, and the Cities Inside Them
The shop is on Mt Vernon Way in Mt Pleasant, roughly halfway between Racine and the Milwaukee County line, and that address decides the working radius. Racine County is minutes away; Milwaukee, Waukesha and Kenosha counties are a scheduled drive, which affects how quickly an emergency there can be reached and is worth saying plainly rather than burying.
Racine County — the home patch
Racine · Mt. Pleasant · Caledonia · Sturtevant · Waterford · Burlington
Same-day response is realistic across this county, and it is where the City of Racine sump pump program work and most of the Caledonia jobs sit.
Milwaukee County
Milwaukee · Oak Creek · West Allis · Franklin · Greendale
Older housing stock, lead service line replacement programs and a lot of duplex and multi-tenant work. Coverage here is county-wide rather than one neighborhood.
Waukesha County
Private wells, pressure tanks and the hardest water we work in, which is why softener and water heater life comes up on nearly every visit out here.
Kenosha County
Lakefront bungalows at one end of the county and newer subdivisions with irrigation systems at the other, and very little in common between them.
6008 Mt Vernon Way, Mt Pleasant, WI 53406 — directions and reviews on Google. Open 6:00 am to 7:00 pm; Saturday and Sunday are emergency service only.
Who Turns Up, and What They Are Licensed to Do
- Under the same ownership since
- 1995
- Master Plumbers on the license
- Two
- Wisconsin master plumbing license
- 225457
- Google rating
- 4.8 from 51 reviews
- Shop
- 6008 Mt Vernon Way, Mt Pleasant
A license that has spent years on the inspecting side of the job
Paul responded quickly to get my water turned back on after my water heater failed. They came back the next morning and installed the new water heater in about an hour. — Rob Stanley, Google review
Anybody can describe themselves as experienced. What is checkable here is the record: Paul M. Weidner spent twenty-one years with the City of Racine, six of them as its plumbing inspector and fifteen as the Master Plumber responsible for every city facility. He has been the commercial plumbing inspector for the Village of Caledonia since 2014, and holds the plumbing inspector post for the Village of Elmwood as well.
That background changes what a visit looks like. Somebody who has spent a quarter of a century condemning other people's work does not leave a joint hidden behind a panel and hope, and a job priced by that person is priced against what an inspector will accept rather than against what will pass a glance.
Michael, the second Master Plumber, carries most of the day-to-day service calls, which is why a repair in Brookfield or Franklin does not have to wait for one person's diary. There is no subcontracted crew behind the name: the license, the van and the person quoting are the same operation, and the work is carried out by a licensed and insured contractor — certificates go out on request rather than on demand. There is more about the two of us and the certifications we hold, and finished jobs are photographed in the work gallery.
What a Free Estimate Covers, and the Discounts Applied to It
Free means what it says: coming out, looking at the problem and putting a written price on it costs nothing, and there is no charge if you decide against the work. The one honest caveat is diagnostic work — running a camera down a lateral, or opening a wall to trace a leak — which is a job in its own right and is quoted before it starts rather than added afterwards.
Military
Applied for serving personnel and veterans alike. Mention it when the price is being written up rather than after the invoice.
Seniors
Available to customers aged sixty-five and over, on repairs and replacements alike.
First responders
Applied for qualified first responders working in the counties covered above.
We are hiring. A growing shop needs plumbers. The current openings, what they ask for and the application form are all under plumbing careers in Racine and Mt. Pleasant.
What Happens Between Your Call and the Work
Four steps, and none of them involves a surprise on the invoice. Knowing the sequence is useful if you have never booked a plumber before, or have been burned by one who worked differently.
The call, and what to have ready
Say what the water is doing, roughly how old the house or building is, and whether anything has been worked on recently. If a fixture is involved, the make on the front of it saves a return trip for a part. Two minutes of that decides same-day or same-week.
The visit, and a written price before anything is dismantled
A Master Plumber looks at the actual installation rather than at a photograph, explains what has failed and why, and writes the price down. Where there is a cheaper repair and a more durable replacement, both go on the sheet with the reasoning, and the choice is yours.
Parts, brands and a date
Standard work is fitted from stock carried on the van — Kohler, Moen, Mansfield and Zurn fixtures, A. O. Smith and Navien water heating, IBC boiler plant, Uponor PEX, Sloan and T&S commercial fittings. Ask for a specific model and it is ordered instead; nothing is substituted quietly.
Permit, inspection and sign-off where the work needs one
Water heater swaps, service line work, backflow assemblies and anything opened up in a new build are permitted work in most of these municipalities. The application is made on your behalf, the inspector is met on site, and the certificate ends up with you rather than in a filing cabinet here.
Questions People Ask Before They Book
Is the estimate genuinely free, or free only if I go ahead?
Genuinely free, either way. Attending, inspecting and writing a price carries no charge and no obligation, and there is no call-out fee folded into the quote to recover it. The exception, stated up front, is invasive diagnosis such as a camera survey or opening up a wall, which is quoted as work before it begins.
You are based in Mt Pleasant. Does that make you slower in Milwaukee or Brookfield?
For a booked appointment, no — the diary is built around the drive. For a true emergency, distance is honest arithmetic: Racine County is minutes, the far side of Milwaukee or Waukesha County is a journey. Say where you are when you call and you will be told a realistic time rather than an optimistic one.
How do I check the license and the insurance for myself?
The Wisconsin master plumbing license number is 225457 and it can be looked up through the state's license search. Certificates of insurance are sent on request before work starts, which commercial clients and property managers usually want on file anyway.
We own a house and a small commercial building. Is that one relationship or two?
One. The same shop covers both, which in practice means one number to call, one history of what has been done where, and a plumber who already knows that the boiler in the shop and the water heater at home were fitted eighteen months apart.
Who applies for the permit, and who meets the inspector?
We do, on both counts. Permitted work is applied for in the name of the license holder, and somebody from here is on site when the inspector attends. You are not expected to take a morning off to let a municipal officer in.
What are the hours, and what counts as an emergency at the weekend?
Six in the morning to seven in the evening, seven days. Saturday and Sunday are emergency work only: water escaping, sewage backing up, no water in the building, or no heat in freezing weather. Anything that can safely wait until Monday is booked for Monday, which keeps weekend rates for the calls that need them.